Privacy Policy

Effective date: August 3, 2025

Welcome to XDrive! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, particularly for users located in Morocco.

1. Information We Collect

We may collect personal and non-personal information such as:

Full name, phone number, email address
Geolocation data (for matching drivers and passengers)
Profile photo and identity verification documents (optional)
Device information (OS, device type, version)
Payment and transaction details (if applicable)

2. How We Use Your Information

The data we collect may be used to:

Provide and improve our transportation services
Connect drivers and riders in real-time
Ensure safety and security of users
Offer customer support and resolve disputes
Comply with legal obligations in Morocco

3. Sharing Your Information

We may share your information with:

Drivers or riders you are matched with
Third-party service providers (e.g., payment processors, SMS gateways)
Government authorities when legally required

4. Location Permissions

We request access to your location to connect you with nearby drivers or riders. Location data is collected only when the app is in use and with your consent.

5. Data Retention

We retain personal data for as long as it is necessary for providing our services, complying with our legal obligations, or resolving disputes.

6. User Rights

You have the right to access, correct, or delete your personal data. To make a request, contact us at support@xdrive.ma.

7. Security

We implement reasonable security measures to protect your data, but no system is completely secure. Please use strong passwords and do not share sensitive account information.

8. Third-Party Services

The app may contain links to third-party services. We are not responsible for the privacy practices of those services.

9. Children’s Privacy

XDrive is not intended for users under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users through the app or email if changes are significant.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@xdrive.ma
Address: Casablanca, Morocco